Yes, we ship all over the world. Shipping costs may apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Standard shipping will take 6-8 weeks to arrive as we handle the packages with care. Expedited shipping cost varies for each product and will take 3-4 weeks to arrive. Delivery details will be provided in your confirmation email.
Modernspaceliving operates the dropship model, which we partner with manufacturers in China to ship out orders to you directly. We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We aim to ship out orders directly from our supplier's warehouse within 7 business days. Handling time can vary for products that are custom made and will be influenced by national holidays. Some standard shipping orders may not have tracking, but we will notify you once the order has been shipped out. Rest assured that we are doing everything in our power to get your package delivered as soon as possible. Please contact us via email@example.com if you would like an update on the status of your package.
Assembly is required for all products. We recommend at least 2 people to work on the assembly of larger chandeliers and pendant lights. Please ensure that you have measured the necessary dimensions and voltages prior to your purchase. For specification details, email us at firstname.lastname@example.org
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Please note that shipping fees are non-refundable and there will be a restocking charge equal to 10% of the purchase price.
Customization is available for certain products. Email us your request at email@example.com and we will try our best to accommodate your request.
We offer safe and secure payment options via credit/debit cards (VISA, Mastercard, AMEX), and PayPal. Apple Pay and Google Pay are also supported with mobile orders.
A confirmation email will be sent to your email containing the details of your order. You will be provided with a unique Order ID (e.g. #1234), and a list of the item(s) you have ordered.
We always recommend you to check your Spam/Junk folder if you have not received an order confirmation from us. If you still do not see it there, please feel free to contact our customer support at firstname.lastname@example.org and we’ll send it again right away.
Please notify us at email@example.com if you would like us to change/cancel your order. If your order has already been processed by our warehouse, changes to your order are no longer possible. However, you can always return your product to us after your receive it.
For any other inquires, please contact us at firstname.lastname@example.org or you can live chat us :)